Learn@OregonState

Frequently Asked Questions

I'm having trouble with Kaltura. How can I get help?

The OSU Service Desk can help resolve a majority of Kaltura issues. Give them a call, submit a ticket, or get help in person!

I'm having trouble with Kaltura. How can I get help?

Top Hat: How do I ask impromptu questions?

The Top Hat Presentation Tool allows faculty to ask impromptu questions.

1. In class: Create a Quick-Ask Question

With the Top Hat Presentation Tool open:

Click the Speech Bubble Icon at the top of the tool.
Choose optional settings as desired:
- Enter a question title (the title defaults to "Quick Ask" followed by date and time)
- Select whether to attach a screenshot
- Select whether to disable the question after a set period of time
Select one of the three question type options (Multiple Choice, Word Answer, or Numeric Answer) by clicking Present
- Select the number of possible answers for Multiple Choice questions
The question will automatically open and provide instructions for submitting responses.
Close or Pause the question using the controls at the top of the tool.

Quick-ask questions will appear in the Top Hat course structure, but the questions will not be placed in any Top Hat folders and will not, by default, be exportable to Canvas.

2. After class: Manage a Quick-Ask Question

After the class session has ended, instructors are able to edit question settings using the Top Hat browser interface (https://app.tophat.com). Correct answers and point assignments can be added, question and answer text can be updated by editing the question. Quick-ask questions may also be placed within an appropriate folder to enable the ability to sync grades with Canvas.

Top Hat: How do I ask impromptu questions?

Top Hat: How do I give different versions of a formula question to each student?

For courses that require students to calculate numerical responses using formulas, Top Hat's Formula Question, exclusive to Pages and Test, allows instructors to offer a different number for students to use for calculating the formula so that no one gets the same question! Check out this Top Hat support article for instructions on setting up a Formula Question.

Top Hat: How do I give different versions of a formula question to each student?

Can I request my own Canvas studio site?

Yes, any person with ONID credentials can request a studio site.

Read the article Request a Canvas studio site on oregonstate.teamdynamix.com

Can I request my own Canvas studio site?

How can I change which email I receive my Canvas notifications?

Each Canvas user at Oregon State has their ONID email address set as their default Canvas email address. Your ONID email address is created from your ONID username, i.e. ONIDusername@oregonstate.edu. The ONID email address cannot be removed from Canvas, however it is possible to add other email addresses to Canvas and turn off or adjust settings to prevent or minimize Canvas notifications to your ONID email address. If you are a faculty or staff employee at Oregon State, we highly recommend that you add your employee email address (e.g. firstname.lastname@oregonstate.edu) to Canvas.

Adding Alternative Email Addresses to Canvas

Click the Account button in the top left corner of the main Canvas menu
Click Settings from the fly-out menu that appears
Click + Email Address in the menu on the right side of the account settings page
Enter your alternative email address into the Email Address field
Click Register Email. A pop-out notification should appear directing you to check your alternative email inbox.
Open your alternative email inbox and locate the confirmation email from notifications@instructure.com
Open the email and click the link within the email with the text "Click here to confirm this registration"
Return to your Canvas account settings page and verify that your email address text color has changed from orange to black - this indicates your email address has been confirmed

Adjusting Which Email Receives Canvas Notifications

Click the Account button in the top left corner of the main Canvas menu
Click Notifications from the fly-out menu that appears
Adjust the frequency of notifications being sent to each confirmed email address in your Canvas account
- Turn notifications off for any email address that you do not want to receive notifications.
- Review additional information on Canvas notifications

How can I change which email I receive my Canvas notifications?

Can I adjust the due date on an assignment for one or a subset of students?

Yes, Canvas refers to this as creating a differentiated assignment and these assignments allow an instructor to provide an alternative due date for one or more student or assign a graded activity in Canvas to a subset of students, e.g. a graduate student-only assignment.

Can I adjust the due date on an assignment for one or a subset of students?

What accessibility and inclusivity tools are available in Canvas?

Accessibility and Inclusivity tools in Canvas include Ally, Accessibility Check, and NameCoach.

Read the article about Ally in Canvas on this website
Read the article Accessibility Check in Canvas on oregonstate.teamdynamix.com
Read the article Use NameCoach to record name pronunciation and set preferred pronouns on oregonstate.teamdynamix.com

What accessibility and inclusivity tools are available in Canvas?

Top Hat: How do instructors see their course from the students' view?

Instructors can see how changes you make to your course affect the student view by creating a Test Student account. Read instructions in this article on the Top Hat website for creating a Test Student account or watch this recorded webinar to walk through the steps

Note: you can avoid the student paywall--just send an email to support@tophat.com from your ONID email address and request an 'access key' to use for setting up a Test Student account.

Top Hat: How do instructors see their course from the students' view?

What is Gradescope?

Gradescope is a suite of tools designed to make grading more consistent, fair, and efficient. Teams can grade scanned exams asynchronously, with or without rubrics; an instructor can grade the same question in all exams (and modify grades for multiple exams simultaneously); a faculty member may review all grading by a single TA and quickly make adjustments; graders can re-use comments/feedback in multiple exams (or modify for individual students). Gradescope also allows instructors to incorporate auto-graded bubble-sheet questions in their exams and assignments; the analytics provide both summary statistics and detailed item analysis.

Read the article Use Gradescope in a Canvas course on oregonstate.teamdynamix.com

What is Gradescope?

What are merged and crosslisted course sites in Canvas?

When a course is listed under two different names, e.g. listed as both an undergraduate version and a graduate version OR listed under different designators, it is a crosslisted course. In other words, if the two versions of the course are taught at the same time and place, they should be crosslisted. In order for a course to be technically crosslisted, the crosslist designation must be set in Banner by the Registrar's Office. Once the courses are crosslisted in Banner, a crosslisted course site will appear in Canvas. The crosslisted course will have the same Canvas course code as one of the original sections with the exception of the addition of an "X" to the front of the section number.

If you are teaching or co-teaching multiple sections of the same course, you can use the Course Merge tool in Canvas to create a single merged Canvas course with the multiple sections contained within the course. The tool can be used to merge multiple Ecampus sections together, or to merge multiple on-campus sections together. Ecampus sections cannot be merged with on-campus sections.

What are merged and crosslisted course sites in Canvas?

Gradescope: Can I create an instructor-submitted group assignment?

Yes. While Gradescope does not have an official instructor-submitted group assignment option, there is a way to achieve the same result with just a few steps. Read our article on instructor-submitted group assignments in Gradescope for details.

Gradescope: Can I create an instructor-submitted group assignment?

Why don't I see my course in Canvas?

On a student's Canvas Dashboard, by default, current term, published courses should display. On an instructor's Canvas Dashboard, by default, current or future term, published or unpublished courses should display.

Read the article Course Not Showing in Canvas on oregonstate.teamdynamix.com

Why don't I see my course in Canvas?

Can a Canvas visitor be added to an OSU Canvas Studio site?

Yes, a Canvas visitor (non-OSU individual) can be added to OSU Canvas Studio sites. They cannot be added to Canvas courses managed by the Registrar's Office.

Read the article Add a non-OSU individual to a Canvas Studio site on oregonstate.teamdynamix.com

Can a Canvas visitor be added to an OSU Canvas Studio site?

What is NameCoach?

NameCoach is a tool that allows you to record your name pronunciation and set your pronouns. The recording and preferred pronouns will be available and visible to others in the course.

Read the article Use NameCoach to record name pronunciation and set pronouns on oregonstate.teamdynamix.com

What is NameCoach?

What is Turnitin and how does it work?

Turnitin is a Web-based service that identifies passages in submitted papers that match passages in other sources, such as websites, articles in scholarly journals, and other student papers. TurnItIn then generates an Originality Report, which highlights passages of matching text. See more information on Turnitin here. Turnitin does not state outright whether or not plagiarism has occurred. Plagiarism is a large category that includes many different behaviors, ranging from poorly paraphrasing a cited source to purchasing a paper and submitting it as one’s own work. While no software can make a blanket statement about whether a paper contains plagiarism, Turnitin does provide originality reports that show which passages from submitted papers match other sources. To make a determination about whether a paper contains plagiarized material, analysis is required. Originality reports make analysis easier and more convenient.

What is Turnitin and how does it work?

Learn@OregonState

Using Canvas

Using Media

Using Student Response

New to OSU or Teaching?

Training Opportunities

Other Tools in Canvas

News + Updates

Calendar of Events

Issues, Outages and Updates

Frequently Asked Questions

1. In class: Create a Quick-Ask Question

2. After class: Manage a Quick-Ask Question

Adding Alternative Email Addresses to Canvas

Adjusting Which Email Receives Canvas Notifications

Contact Info