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  • Using Canvas
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   Using Canvas

  • Help with your gradebook
  • Add a teaching assistant
  • Plagiarism checking on assignments

more Canvas resources ...

  Using Media

  • Install Kaltura Capture
  • Share media in Canvas
  • Upload media

more Media resources ...

  Using Student Response

  • Poll Everywhere Overview
  • Poll Everywhere FAQ

more Student Response resources...

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Other Tools in Canvas

  • Publisher Tools
  • Gradescope
  • Turnitin

other tool resources ...

News + Updates

  Summer 2025 Updates - see what's new in Canvas, Perusall, Poll Everywhere, and more

 

Calendar of Events

...more Calendar events

Issues, Outages and Updates

  • Current and Past Issues
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  • Top Hat Changes and Updates
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Frequently Asked Questions

Top Hat: Can I sync Top Hat grades to Canvas?

Before you can sync grades from Top Hat to Canvas, you must first pair your Top Hat course with your Canvas course.

Pair Top Hat Course with Canvas Course

If you are using a combined, crosslisted, or merged Canvas course, please connect with our Classroom Response team before pairing Top Hat with Canvas.

  1. In Top Hat, open the course you want to pair with Canvas
  2. Click on your name in the upper right corner of the screen
  3. Select Course Settings from the menu that appears
  4. Click the LMS Setup & Sync tab
  5. Click the blue Enable LMS Sync button
  6. Click the Authorize Top Hat with your LMS button
    • You may be prompted to log in to Canvas. Use your ONID credentials to login.
  7. Select the appropriate Canvas course from the list of courses
  8. Click Next
  9. You will be prompted to select the appropriate Canvas course section(s) to pair with the Top Hat course.
    • At this time, we generally recommend that only one Canvas section be paired with a Top Hat course. Please connect with our Classroom Response team to talk about the impacts of selecting one vs. more sections in a combined, crosslisted, or merged Canvas course. We can help you determine the best approach for your specific course(s).
  10. Click Connect. You should see a LMS Sync Configured success screen once the courses are paired.

Review the full pairing instructions with images in Top Hat's support documentation.

Sync Top Hat Grades to Canvas

  1. In Top Hat, open the course in which you want to sync grades
  2. Click on your name in the upper right corner of the screen
  3. Select Course Settings from the menu that appears
  4. Click the LMS Setup & Sync tab
  5. Select whether you want a General Sync or a Roster Sync
    • A general sync allows you to sync folders, i.e. folder grade totals, and the roster
  6. Review sync options by clicking Edit to the right of the various options listed in the bottom box.
    • Grade Export Options:
      • Course: Export an aggregated Top Hat 'course' grade - will create one Canvas assignment
      • All top-level folders: Export top-level folder subtotals - will create a Canvas assignment for each top-level folder
      • Specified (top-level) folders only: Export selected (top-level) folder subtotals - will create a Canvas assignment for each selected folder
    • Attendance Options: Select whether to include or exclude Attendance in the sync
    • Points or Percentage Options: Select whether to send scores to Canvas as points or percentages
    • Roster Options: Select whether to keep or remove students who are no longer enrolled in the Canvas course
    • Grade Availability Options: Select whether Canvas assignments should be muted (grades unavailable to students) or unmuted (grades available) upon sync
  7. Click Run LMS sync
    • If "Course" or "All top-level folders" was selected for Grade Export Options, the sync will begin immediately
    • If "Specified folders only" was selected for Grade Export Options, you will be prompted to select the folder(s) to sync prior to the sync beginning.
Top Hat: Can I sync Top Hat grades to Canvas?
Who can use Canvas?

OSU students are automatically enrolled in Canvas sites when they register for their classes (note that some instructors choose not to activate their Canvas course sites).

Groups and departments who want to use Canvas for training and collaboration may request a Canvas Studio site and enroll anyone with an ONID account.

Read the article Request a Canvas studio site on oregonstate.teamdynamix.com

Who can use Canvas?
What is NameCoach?

NameCoach is a tool that allows you to record your name pronunciation and set your pronouns. The recording and preferred pronouns will be available and visible to others in the course. 

Read the article Use NameCoach to record name pronunciation and set pronouns on oregonstate.teamdynamix.com

What is NameCoach?
Can a Canvas visitor be added to an OSU Canvas Studio site?

Yes, a Canvas visitor (non-OSU individual) can be added to OSU Canvas Studio sites. They cannot be added to Canvas courses managed by the Registrar's Office.

Read the article Add a non-OSU individual to a Canvas Studio site on oregonstate.teamdynamix.com

Can a Canvas visitor be added to an OSU Canvas Studio site?
What are Kaltura specifications, retention & transfer policies, and reporting procedures?

Click any of the following links for more information on any of these topics:

  • Kaltura specifications
  • Kaltura retention and transfer policies
  • Reporting offensive or infringing content
What are Kaltura specifications, retention & transfer policies, and reporting procedures?
Can I view grade information and Last Date of Activity (LDA) for students who have withdrawn from my course?

Yes, students who have withdrawn from your course will appear as 'inactive' students in your Canvas course. Faculty can toggle the view of grades for inactive or concluded students in Canvas Grades.

Can I view grade information and Last Date of Activity (LDA) for students who have withdrawn from my course?
Top Hat: How do I create an account?

Please follow these steps to create an instructor account:

  1. Navigate to https://tophat.com and click register
  2. Click Educator 
  3. Enter your ONID email address, and click Next Step
  4. Click Log in with school account
  5. You will be redirected to OSU's login portal where you should enter your ONID credentials
  6. You will be redirected back to Top Hat where you will be prompted to create your Top Hat account
  7. Agree with the Terms and Conditions and click Next
Top Hat: How do I create an account?
Why don't I see my course in Canvas?

On a student's Canvas Dashboard, by default, current term, published courses should display. On an instructor's Canvas Dashboard, by default, current or future term, published or unpublished courses should display.

Read the article Course Not Showing in Canvas on oregonstate.teamdynamix.com

Why don't I see my course in Canvas?
What are merged and crosslisted course sites in Canvas?

When a course is listed under two different names, e.g. listed as both an undergraduate version and a graduate version OR listed under different designators, it is a crosslisted course. In other words, if the two versions of the course are taught at the same time and place, they should be crosslisted. In order for a course to be technically crosslisted, the crosslist designation must be set in Banner by the Registrar's Office. Once the courses are crosslisted in Banner, a crosslisted course site will appear in Canvas. The crosslisted course will have the same Canvas course code as one of the original sections with the exception of the addition of an "X" to the front of the section number.

If you are teaching or co-teaching multiple sections of the same course, you can use the Course Merge tool in Canvas to create a single merged Canvas course with the multiple sections contained within the course. The tool can be used to merge multiple Ecampus sections together, or to merge multiple on-campus sections together. Ecampus sections cannot be merged with on-campus sections.

What are merged and crosslisted course sites in Canvas?
What type of support do students have?

All OSU Canvas users may access Canvas tech support 24 x 7 x 365 by clicking the Help button in the left-side gray navigation menu. Support is available via phone (844-329-3084 toll free), live chat, and email form through the Help button. Additionally, students can browse the Canvas Student Guides for help documents.

What type of support do students have?
Can I add someone to my Canvas course?

Instructors can add an OSU individual to their Canvas course as a Canvas teaching assistant (TA), Grader, Designer, or Observer via the Add TA...* link on the course navigation menu. Instructors cannot add students to their Canvas courses. Learn how to use the Add TA... tool and the permissions of each role.

Can I add someone to my Canvas course?
Can I adjust the due date on an assignment for one or a subset of students?

Yes, Canvas refers to this as creating a differentiated assignment and these assignments allow an instructor to provide an alternative due date for one or more student or assign a graded activity in Canvas to a subset of students, e.g. a graduate student-only assignment.

Read more about adjusting the due dates on a Canvas assignment for a subset of students.

Can I adjust the due date on an assignment for one or a subset of students?
What is Turnitin and how does it work?

Turnitin is a Web-based service that identifies passages in submitted papers that match passages in other sources, such as websites, articles in scholarly journals, and other student papers. TurnItIn then generates an Originality Report, which highlights passages of matching text. See more information on Turnitin here. Turnitin does not state outright whether or not plagiarism has occurred. Plagiarism is a large category that includes many different behaviors, ranging from poorly paraphrasing a cited source to purchasing a paper and submitting it as one’s own work. While no software can make a blanket statement about whether a paper contains plagiarism, Turnitin does provide originality reports that show which passages from submitted papers match other sources. To make a determination about whether a paper contains plagiarized material, analysis is required. Originality reports make analysis easier and more convenient.

What is Turnitin and how does it work?
Can I request my own Canvas studio site?

Yes, any person with ONID credentials can request a studio site.

Read the article Request a Canvas studio site on oregonstate.teamdynamix.com

Can I request my own Canvas studio site?
I'm having trouble with Kaltura. How can I get help?

The OSU Service Desk can help resolve a majority of Kaltura issues. Give them a call, submit a ticket, or get help in person!

I'm having trouble with Kaltura. How can I get help?

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