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  • Home
  • Using Canvas
    • Gradescope
    • Publishers
    • Turnitin
  • Using Media
  • Using Student Response
  • Accessibility
    • Accessibility and Canvas
      • Ally for Canvas
      • Ally in Canvas FAQs
    • Accessibility and Media
    • Accessibility and Student Response Systems
  • Tool Status
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    • Vision
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   Using Canvas

  • Help with your gradebook
  • Add a teaching assistant
  • Plagiarism checking on assignments

more Canvas resources ...

  Using Media

  • Install Kaltura Capture
  • Share media in Canvas
  • Upload media

more Media resources ...

  Using Student Response

  • Poll Everywhere Overview
  • Poll Everywhere FAQ

more Student Response resources...

New to OSU or Teaching?

  • Get Started Guides for Tools
  • Center for Teaching and Learning
  • Employee Training in Bridge

Training Opportunities

  • Learn@OregonState Webinars
  • Canvas Academy
  • Faculty Development Resources

Contact Us!

Other Tools in Canvas

  • Publisher Tools
  • Gradescope
  • Turnitin

other tool resources ...

News + Updates

  Summer 2025 Updates - see what's new in Canvas, Perusall, Poll Everywhere, and more

 

Calendar of Events

...more Calendar events

Issues, Outages and Updates

  • Current and Past Issues
    • Canvas Status
    • Kaltura Status
  • Canvas Changes and Updates
  • Top Hat Changes and Updates
  • Kaltura Changes and Updates

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Frequently Asked Questions

Top Hat: How can an instructor add a student as a TA in their Top Hat course?

OSU students can be added as TAs to a course using the same email (ONID) address. Please read Top Hat's support article here for more details.

Top Hat: How can an instructor add a student as a TA in their Top Hat course?
Can students view their Turnitin originality scores before an assignment is graded?
Yes, if the assignment is not muted; no, if the assignment is muted.
Can students view their Turnitin originality scores before an assignment is graded?
Why did OSU select Canvas?

From 2012-2014 OSU investigated our options and needs for instructional innovation and technology. Over the course of our campus-wide inquiry, Canvas was preferred by students and instructors alike as the system and technology partner that is in the best position to help us meet our goals. Learn more about the decision for Canvas at OSU.

Why did OSU select Canvas?
Can I get statistics/analytics for my media?

Yes, check out our Knowledge Base article on viewing statistics/analytics about your Kaltura videos.

Can I get statistics/analytics for my media?
Is there some self-paced Canvas training available?

Consider signing up for the Canvas Academy for self-paced Canvas training. A Canvas Academy participant can expect to learn how to use the core features of Canvas, have access to a Canvas expert, and pick up several useful tips and tricks along the way. Sign up for the Canvas Academy by contacting the OSU LPS team.

Is there some self-paced Canvas training available?
Can I request my own Canvas studio site?

Yes, any person with ONID credentials can request a studio site.

Read the article Request a Canvas studio site on oregonstate.teamdynamix.com

Can I request my own Canvas studio site?
Who can use Canvas?

OSU students are automatically enrolled in Canvas sites when they register for their classes (note that some instructors choose not to activate their Canvas course sites).

Groups and departments who want to use Canvas for training and collaboration may request a Canvas Studio site and enroll anyone with an ONID account.

Read the article Request a Canvas studio site on oregonstate.teamdynamix.com

Who can use Canvas?
What is the difference between playlists, channels and categories?

Playlists allow a content owner to group content together for embedding on an external web page. Every time you add a new or remove an item to a Playlist, your embedded player automatically updates to reflect this change.

Channels allow a content owner to group media together in MediaSpace. Additionally, the content owner can restrict access to that channel to a defined list of users (based on ONID usernames).

What is the difference between playlists, channels and categories?
Once I create or upload media to Kaltura, what edit options are available?

You have the ability to edit the video file directly, and you have options for modifying player features. Check out some of the articles below for ideas:

Edit video file

  • Use the Kaltura Editor

  • Create or edit an interactive video quiz

Edit other video options

  • Add captions to a video
  • Insert slides into a video
  • Add chapters to a video
  • Attach a file to media
  • Replace a video with another video
Once I create or upload media to Kaltura, what edit options are available?
What are merged and crosslisted course sites in Canvas?

When a course is listed under two different names, e.g. listed as both an undergraduate version and a graduate version OR listed under different designators, it is a crosslisted course. In other words, if the two versions of the course are taught at the same time and place, they should be crosslisted. In order for a course to be technically crosslisted, the crosslist designation must be set in Banner by the Registrar's Office. Once the courses are crosslisted in Banner, a crosslisted course site will appear in Canvas. The crosslisted course will have the same Canvas course code as one of the original sections with the exception of the addition of an "X" to the front of the section number.

If you are teaching or co-teaching multiple sections of the same course, you can use the Course Merge tool in Canvas to create a single merged Canvas course with the multiple sections contained within the course. The tool can be used to merge multiple Ecampus sections together, or to merge multiple on-campus sections together. Ecampus sections cannot be merged with on-campus sections.

What are merged and crosslisted course sites in Canvas?
Can students access a Canvas site to finish an Incomplete?

Yes, if instructors give an Incomplete, the instructor may request to have the course re-opened for the instructor and the student so they can access quizzes, assignments, etc. Please review the full documentation for details.

Can students access a Canvas site to finish an Incomplete?
Can I add someone to my Canvas course?

Instructors can add an OSU individual to their Canvas course as a Canvas teaching assistant (TA), Grader, Designer, or Observer via the Add TA...* link on the course navigation menu. Instructors cannot add students to their Canvas courses. Learn how to use the Add TA... tool and the permissions of each role.

Can I add someone to my Canvas course?
How do I create a media (audio or video) assignment in Canvas?

To create and successfully manage a media assignment in Canvas, use the following two documents. The first document is used by faculty to create the assignment, the second document should be added as a link in the assignment so students have the information they need to complete the assignment.

  • Kaltura Instructor Guide: Create a media assignment in Canvas
  • Kaltura Student Guide: Instructions for creating and submitting media to a Canvas assignment
How do I create a media (audio or video) assignment in Canvas?
How can I get help with Canvas?

All OSU Canvas users may get technical support 24 x 7, 365 days a year by phone, live chat, or email. Log into Canvas and click the “Help” button in the Canvas Global Menu (leftmost menu) to access any of these general Canvas support options. If you are an instructor, TA, or staff member and would like to learn more please contact the OSU Canvas team. Alternatively, check out the excellent online help resources in the Canvas Community.

How can I get help with Canvas?
Top Hat: How do I create an account?

Please follow these steps to create an instructor account:

  1. Navigate to https://tophat.com and click register
  2. Click Educator 
  3. Enter your ONID email address, and click Next Step
  4. Click Log in with school account
  5. You will be redirected to OSU's login portal where you should enter your ONID credentials
  6. You will be redirected back to Top Hat where you will be prompted to create your Top Hat account
  7. Agree with the Terms and Conditions and click Next
Top Hat: How do I create an account?

View or Search All FAQs

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