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Frequently Asked Questions

OSU students are automatically enrolled in Canvas sites when they register for their classes (note that some instructors choose not to activate their Canvas course sites).

Groups and departments who want to use Canvas for training and collaboration may request a Canvas Studio site and enroll anyone with an ONID account.

Read the article Request a Canvas studio site on oregonstate.teamdynamix.com

Who can use Canvas?

Once I create or upload media to Kaltura, what edit options are available?

You have the ability to edit the video file directly, and you have options for modifying player features. Check out some of the articles below for ideas:

Edit video file

Use the Kaltura Editor

Create or edit an interactive video quiz

Edit other video options

Once I create or upload media to Kaltura, what edit options are available?

Top Hat: Can I sync Top Hat grades to Canvas?

Before you can sync grades from Top Hat to Canvas, you must first pair your Top Hat course with your Canvas course.

Pair Top Hat Course with Canvas Course

If you are using a combined, crosslisted, or merged Canvas course, please connect with our Classroom Response team before pairing Top Hat with Canvas.

In Top Hat, open the course you want to pair with Canvas
Click on your name in the upper right corner of the screen
Select Course Settings from the menu that appears
Click the LMS Setup & Sync tab
Click the blue Enable LMS Sync button
Click the Authorize Top Hat with your LMS button
- You may be prompted to log in to Canvas. Use your ONID credentials to login.
Select the appropriate Canvas course from the list of courses
Click Next
You will be prompted to select the appropriate Canvas course section(s) to pair with the Top Hat course.
- At this time, we generally recommend that only one Canvas section be paired with a Top Hat course. Please connect with our Classroom Response team to talk about the impacts of selecting one vs. more sections in a combined, crosslisted, or merged Canvas course. We can help you determine the best approach for your specific course(s).
Click Connect. You should see a LMS Sync Configured success screen once the courses are paired.

Review the full pairing instructions with images in Top Hat's support documentation.

Sync Top Hat Grades to Canvas

In Top Hat, open the course in which you want to sync grades
Click on your name in the upper right corner of the screen
Select Course Settings from the menu that appears
Click the LMS Setup & Sync tab
Select whether you want a General Sync or a Roster Sync
- A general sync allows you to sync folders, i.e. folder grade totals, and the roster
Review sync options by clicking Edit to the right of the various options listed in the bottom box.
- Grade Export Options:
  - Course: Export an aggregated Top Hat 'course' grade - will create one Canvas assignment
  - All top-level folders: Export top-level folder subtotals - will create a Canvas assignment for each top-level folder
  - Specified (top-level) folders only: Export selected (top-level) folder subtotals - will create a Canvas assignment for each selected folder
- Attendance Options: Select whether to include or exclude Attendance in the sync
- Points or Percentage Options: Select whether to send scores to Canvas as points or percentages
- Roster Options: Select whether to keep or remove students who are no longer enrolled in the Canvas course
- Grade Availability Options: Select whether Canvas assignments should be muted (grades unavailable to students) or unmuted (grades available) upon sync
Click Run LMS sync
- If "Course" or "All top-level folders" was selected for Grade Export Options, the sync will begin immediately
- If "Specified folders only" was selected for Grade Export Options, you will be prompted to select the folder(s) to sync prior to the sync beginning.

Top Hat: Can I sync Top Hat grades to Canvas?

What accessibility and inclusivity tools are available in Canvas?

Accessibility and Inclusivity tools in Canvas include Ally, Accessibility Check, and NameCoach.

Read the article about Ally in Canvas on this website
Read the article Accessibility Check in Canvas on oregonstate.teamdynamix.com
Read the article Use NameCoach to record name pronunciation and set preferred pronouns on oregonstate.teamdynamix.com

What accessibility and inclusivity tools are available in Canvas?

What is NameCoach?

NameCoach is a tool that allows you to record your name pronunciation and set your pronouns. The recording and preferred pronouns will be available and visible to others in the course.

Read the article Use NameCoach to record name pronunciation and set pronouns on oregonstate.teamdynamix.com

What is NameCoach?

What do sections in my merged or crosslisted Canvas courses allow me to do?

Instructors with merged or crosslisted courses in Canvas have new features in Canvas. A few of the features allow the instructor to view which section of the course a student is enrolled in and assign differential due dates to individual sections.

Read the article Section functionality in combined and crosslisted Canvas courses on oregonstate.teamdynamix.com

What do sections in my merged or crosslisted Canvas courses allow me to do?

What are Kaltura specifications, retention & transfer policies, and reporting procedures?

Click any of the following links for more information on any of these topics:

What are Kaltura specifications, retention & transfer policies, and reporting procedures?

Can I contact students through Canvas based on their current grade in the course??

Yes, Canvas has built a Canvas Analytics tool that will allow an instructor to message students based on their current course grade. Be certain that you have entered zeros for any missing work and posted scores for any assignments that have been completed. This ensures that the current grade for the course is most accurate.

Read the article How do I send a message to all students based on specific course criteria in New Analytics?

Can I contact students through Canvas based on their current grade in the course??

I'm having trouble with Kaltura. How can I get help?

The OSU Service Desk can help resolve a majority of Kaltura issues. Give them a call, submit a ticket, or get help in person!

I'm having trouble with Kaltura. How can I get help?

Is my Canvas course ready?

Before you publish your Canvas course site, read the article Canvas Course Checklist on oregonstate.teamdynamix.com to make sure your site is ready to go.

If you are not sure what a Canvas course could look like, check out the example Canvas course templates below, and learn how to import the templates.

Is my Canvas course ready?

How can I change which email I receive my Canvas notifications?

Each Canvas user at Oregon State has their ONID email address set as their default Canvas email address. Your ONID email address is created from your ONID username, i.e. ONIDusername@oregonstate.edu. The ONID email address cannot be removed from Canvas, however it is possible to add other email addresses to Canvas and turn off or adjust settings to prevent or minimize Canvas notifications to your ONID email address. If you are a faculty or staff employee at Oregon State, we highly recommend that you add your employee email address (e.g. firstname.lastname@oregonstate.edu) to Canvas.

Adding Alternative Email Addresses to Canvas

Click the Account button in the top left corner of the main Canvas menu
Click Settings from the fly-out menu that appears
Click + Email Address in the menu on the right side of the account settings page
Enter your alternative email address into the Email Address field
Click Register Email. A pop-out notification should appear directing you to check your alternative email inbox.
Open your alternative email inbox and locate the confirmation email from notifications@instructure.com
Open the email and click the link within the email with the text "Click here to confirm this registration"
Return to your Canvas account settings page and verify that your email address text color has changed from orange to black - this indicates your email address has been confirmed

Adjusting Which Email Receives Canvas Notifications

Click the Account button in the top left corner of the main Canvas menu
Click Notifications from the fly-out menu that appears
Adjust the frequency of notifications being sent to each confirmed email address in your Canvas account
- Turn notifications off for any email address that you do not want to receive notifications.
- Review additional information on Canvas notifications

How can I change which email I receive my Canvas notifications?

Can I enable Turnitin on a Canvas assignment?

Yes, Turnitin originality check is now an option for any Canvas File Upload assignment. Instructors can use all of the Canvas File Upload features in the assignment, including rubrics, group assignments, and peer review. Instructors can view Turnitin scores and reports from the Canvas gradebook or from SpeedGrader. Students can view their reports and assignment scores from their Grades page in Canvas.

Read the article Use Turnitin (plagiarism checking) on a Canvas Assignment on oregonstate.teamdynamix.com

Can I enable Turnitin on a Canvas assignment?

In analyzing an originality report, I believe I have uncovered plagiarism in a student paper. What are the next steps?

Please refer to the Office of Student Conduct and Community Standards . You may also wish to consult with your department head.

In analyzing an originality report, I believe I have uncovered plagiarism in a student paper. What are the next steps?

Gradescope: Can I create an instructor-submitted group assignment?

Yes. While Gradescope does not have an official instructor-submitted group assignment option, there is a way to achieve the same result with just a few steps. Read our article on instructor-submitted group assignments in Gradescope for details.

Gradescope: Can I create an instructor-submitted group assignment?

Can I adjust the due date on an assignment for one or a subset of students?

Yes, Canvas refers to this as creating a differentiated assignment and these assignments allow an instructor to provide an alternative due date for one or more student or assign a graded activity in Canvas to a subset of students, e.g. a graduate student-only assignment.

Can I adjust the due date on an assignment for one or a subset of students?

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