Learn@OregonState

Frequently Asked Questions

Please follow these steps to create an instructor account:

Navigate to https://tophat.com and click register
Click Educator
Enter your ONID email address, and click Next Step
Click Log in with school account
You will be redirected to OSU's login portal where you should enter your ONID credentials
You will be redirected back to Top Hat where you will be prompted to create your Top Hat account
Agree with the Terms and Conditions and click Next

Top Hat: What is the best way for students to create their account?

Creating an account through the Top Hat course menu item in Canvas is the preferred method for students to create and access their Top Hat account. If your instructor is using Top Hat and does not have a Top Hat menu item in their Canvas course, let us know at classroom.response@oregonstate.edu and we can reach out to the faculty member.

Navigate to the OSU Beaver Store to purchase your Top Hat subscription code and choose a 1-term or 1-year subscription.
Go to one of your Canvas courses that is using Top Hat, click on Top Hat in the course menu on the left.
Click on Sign up to create a Top Hat account. Make sure to use your OSU ONID email when creating your Top Hat account.
Agree with the Terms and Conditions and click Next to proceed.
Click Continue to and enter the subscription code you purchased previously at the OSU Beaver Store (see step #1 above).
Complete the purchase and click on Go to my Lobby to see any Top Hat course(s) in which you are a student.

NOTE: It is very important that students register their Top Hat account using their OSU ONID email address. Creating a Top Hat account using a non-ONID email will prevent student Top Hat scores from synchronizing with their grades in Canvas. Using the steps above will automatically link your Top Hat account to your ONID email address, as long as you have not changed your default email in Canvas. If you used a non-ONID email address for your Top Hat account, use these instructions to change your Top Hat account setting.

Top Hat: What is the best way for students to create their account?

Is my Canvas course ready?

Before you publish your Canvas course site, read the article Canvas Course Checklist on oregonstate.teamdynamix.com to make sure your site is ready to go.

If you are not sure what a Canvas course could look like, check out the example Canvas course templates below, and learn how to import the templates.

Is my Canvas course ready?

Gradescope: Can I create an instructor-submitted group assignment?

Yes. While Gradescope does not have an official instructor-submitted group assignment option, there is a way to achieve the same result with just a few steps. Read our article on instructor-submitted group assignments in Gradescope for details.

Gradescope: Can I create an instructor-submitted group assignment?

Why don't I see my course in Canvas?

On a student's Canvas Dashboard, by default, current term, published courses should display. On an instructor's Canvas Dashboard, by default, current or future term, published or unpublished courses should display.

Read the article Course Not Showing in Canvas on oregonstate.teamdynamix.com

Why don't I see my course in Canvas?

Top Hat: Can I edit slides within Top Hat?

Yes, it is possible to edit slides within Top Hat! Top Hat partners with Microsoft to allow for easy slide editing. Plesae see details in the article Educator: Slide Management

Top Hat: Can I edit slides within Top Hat?

Once I create or upload media to Kaltura, what edit options are available?

You have the ability to edit the video file directly, and you have options for modifying player features. Check out some of the articles below for ideas:

Edit video file

Use the Kaltura Editor

Create or edit an interactive video quiz

Edit other video options

Once I create or upload media to Kaltura, what edit options are available?

I'm having trouble with Kaltura. How can I get help?

The OSU Service Desk can help resolve a majority of Kaltura issues. Give them a call, submit a ticket, or get help in person!

I'm having trouble with Kaltura. How can I get help?

How can I change which email I receive my Canvas notifications?

Each Canvas user at Oregon State has their ONID email address set as their default Canvas email address. Your ONID email address is created from your ONID username, i.e. ONIDusername@oregonstate.edu. The ONID email address cannot be removed from Canvas, however it is possible to add other email addresses to Canvas and turn off or adjust settings to prevent or minimize Canvas notifications to your ONID email address. If you are a faculty or staff employee at Oregon State, we highly recommend that you add your employee email address (e.g. firstname.lastname@oregonstate.edu) to Canvas.

Adding Alternative Email Addresses to Canvas

Click the Account button in the top left corner of the main Canvas menu
Click Settings from the fly-out menu that appears
Click + Email Address in the menu on the right side of the account settings page
Enter your alternative email address into the Email Address field
Click Register Email. A pop-out notification should appear directing you to check your alternative email inbox.
Open your alternative email inbox and locate the confirmation email from notifications@instructure.com
Open the email and click the link within the email with the text "Click here to confirm this registration"
Return to your Canvas account settings page and verify that your email address text color has changed from orange to black - this indicates your email address has been confirmed

Adjusting Which Email Receives Canvas Notifications

Click the Account button in the top left corner of the main Canvas menu
Click Notifications from the fly-out menu that appears
Adjust the frequency of notifications being sent to each confirmed email address in your Canvas account
- Turn notifications off for any email address that you do not want to receive notifications.
- Review additional information on Canvas notifications

How can I change which email I receive my Canvas notifications?

Top Hat: How do instructors see their course from the students' view?

Instructors can see how changes you make to your course affect the student view by creating a Test Student account. Read instructions in this article on the Top Hat website for creating a Test Student account or watch this recorded webinar to walk through the steps

Note: you can avoid the student paywall--just send an email to support@tophat.com from your ONID email address and request an 'access key' to use for setting up a Test Student account.

Top Hat: How do instructors see their course from the students' view?

In analyzing an originality report, I believe I have uncovered plagiarism in a student paper. What are the next steps?

Please refer to the Office of Student Conduct and Community Standards . You may also wish to consult with your department head.

In analyzing an originality report, I believe I have uncovered plagiarism in a student paper. What are the next steps?

Top Hat: Can I sync Top Hat grades to Canvas?

Before you can sync grades from Top Hat to Canvas, you must first pair your Top Hat course with your Canvas course.

Pair Top Hat Course with Canvas Course

If you are using a combined, crosslisted, or merged Canvas course, please connect with our Classroom Response team before pairing Top Hat with Canvas.

In Top Hat, open the course you want to pair with Canvas
Click on your name in the upper right corner of the screen
Select Course Settings from the menu that appears
Click the LMS Setup & Sync tab
Click the blue Enable LMS Sync button
Click the Authorize Top Hat with your LMS button
- You may be prompted to log in to Canvas. Use your ONID credentials to login.
Select the appropriate Canvas course from the list of courses
Click Next
You will be prompted to select the appropriate Canvas course section(s) to pair with the Top Hat course.
- At this time, we generally recommend that only one Canvas section be paired with a Top Hat course. Please connect with our Classroom Response team to talk about the impacts of selecting one vs. more sections in a combined, crosslisted, or merged Canvas course. We can help you determine the best approach for your specific course(s).
Click Connect. You should see a LMS Sync Configured success screen once the courses are paired.

Review the full pairing instructions with images in Top Hat's support documentation.

Sync Top Hat Grades to Canvas

In Top Hat, open the course in which you want to sync grades
Click on your name in the upper right corner of the screen
Select Course Settings from the menu that appears
Click the LMS Setup & Sync tab
Select whether you want a General Sync or a Roster Sync
- A general sync allows you to sync folders, i.e. folder grade totals, and the roster
Review sync options by clicking Edit to the right of the various options listed in the bottom box.
- Grade Export Options:
  - Course: Export an aggregated Top Hat 'course' grade - will create one Canvas assignment
  - All top-level folders: Export top-level folder subtotals - will create a Canvas assignment for each top-level folder
  - Specified (top-level) folders only: Export selected (top-level) folder subtotals - will create a Canvas assignment for each selected folder
- Attendance Options: Select whether to include or exclude Attendance in the sync
- Points or Percentage Options: Select whether to send scores to Canvas as points or percentages
- Roster Options: Select whether to keep or remove students who are no longer enrolled in the Canvas course
- Grade Availability Options: Select whether Canvas assignments should be muted (grades unavailable to students) or unmuted (grades available) upon sync
Click Run LMS sync
- If "Course" or "All top-level folders" was selected for Grade Export Options, the sync will begin immediately
- If "Specified folders only" was selected for Grade Export Options, you will be prompted to select the folder(s) to sync prior to the sync beginning.

Top Hat: Can I sync Top Hat grades to Canvas?

How do I create a media (audio or video) assignment in Canvas?

To create and successfully manage a media assignment in Canvas, use the following two documents. The first document is used by faculty to create the assignment, the second document should be added as a link in the assignment so students have the information they need to complete the assignment.

How do I create a media (audio or video) assignment in Canvas?

Can I request my own Canvas studio site?

Yes, any person with ONID credentials can request a studio site.

Read the article Request a Canvas studio site on oregonstate.teamdynamix.com

Can I request my own Canvas studio site?

What are Kaltura specifications, retention & transfer policies, and reporting procedures?

Click any of the following links for more information on any of these topics:

What are Kaltura specifications, retention & transfer policies, and reporting procedures?