All OSU Canvas users may access Canvas tech support 24 x 7 x 365 by clicking the Help button in the left-side gray navigation menu. Support is available via phone (844-329-3084 toll free), live chat, and email form through the Help button. Additionally, students can browse the Canvas Student Guides for help documents.
NameCoach is a tool that allows you to record your name pronunciation and set your pronouns. The recording and preferred pronouns will be available and visible to others in the course.
Yes, if instructors give an Incomplete, the instructor may request to have the course re-opened for the instructor and the student so they can access quizzes, assignments, etc. Please review the full documentation for details.
All OSU Canvas users may get technical support 24 x 7, 365 days a year by phone, live chat, or email. Log into Canvas and click the “Help” button in the Canvas Global Menu (leftmost menu) to access any of these general Canvas support options. If you are an instructor, TA, or staff member and would like to learn more please contact the OSU Canvas team. Alternatively, check out the excellent online help resources in the Canvas Community.
Accessibility Check (also called UDOIT) is a tool for faculty to quickly identify and fix common accessibility issues in their Canvas course content. This tool is not visible to students in Canvas. A few of the accessibility issues that the tool will detect include missing alternative text for images, poor color contrast, and missing descriptive link text.
Columns in the Canvas gradebook are directly linked to graded activities in the course. Creation of a graded assignment, graded discussion, graded quiz or a graded survey will result in the creation of an associated gradebook column in the course.
When a course is listed under two different names, e.g. listed as both an undergraduate version and a graduate version OR listed under different designators, it is a crosslisted course. In other words, if the two versions of the course are taught at the same time and place, they should be crosslisted. In order for a course to be technically crosslisted, the crosslist designation must be set in Banner by the Registrar's Office. Once the courses are crosslisted in Banner, a crosslisted course site will appear in Canvas. The crosslisted course will have the same Canvas course code as one of the original sections with the exception of the addition of an "X" to the front of the section number.
If you are teaching or co-teaching multiple sections of the same course, you can use the Course Merge tool in Canvas to create a single merged Canvas course with the multiple sections contained within the course. The tool can be used to merge multiple Ecampus sections together, or to merge multiple on-campus sections together. Ecampus sections cannot be merged with on-campus sections.
To create and successfully manage a media assignment in Canvas, use the following two documents. The first document is used by faculty to create the assignment, the second document should be added as a link in the assignment so students have the information they need to complete the assignment.
Yes, Canvas refers to this as creating a differentiated assignment and these assignments allow an instructor to provide an alternative due date for one or more student or assign a graded activity in Canvas to a subset of students, e.g. a graduate student-only assignment.
Gradescope is a suite of tools designed to make grading more consistent, fair, and efficient. Teams can grade scanned exams asynchronously, with or without rubrics; an instructor can grade the same question in all exams (and modify grades for multiple exams simultaneously); a faculty member may review all grading by a single TA and quickly make adjustments; graders can re-use comments/feedback in multiple exams (or modify for individual students). Gradescope also allows instructors to incorporate auto-graded bubble-sheet questions in their exams and assignments; the analytics provide both summary statistics and detailed item analysis.
OREGON STATE UNIVERSITY
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