Learn@OregonState

Frequently Asked Questions

Top Hat: If students experience connectivity issues, is there something I can do to help?

Here are some tips that may help students with connection issues:

Advice students to connect to OSU Secure WIFI before answering Top Hat questions.
Advice students to keep their browsers up-to-date and check to make sure their systems meet the Top Hat system requirements
Encourage students to report connection issues to Top Hat

Top Hat: If students experience connectivity issues, is there something I can do to help?

Can students access a Canvas site to finish an Incomplete?

Yes, if instructors give an Incomplete, the instructor may request to have the course re-opened for the instructor and the student so they can access quizzes, assignments, etc. Please review the full documentation for details.

Can students access a Canvas site to finish an Incomplete?

Can I download my videos? Can I allow others to download my videos?

Yes and yes. Check out our articles below for instructions:

Can I download my videos? Can I allow others to download my videos?

Once I create or upload media to Kaltura, what edit options are available?

You have the ability to edit the video file directly, and you have options for modifying player features. Check out some of the articles below for ideas:

Edit video file

Use the Kaltura Editor

Create or edit an interactive video quiz

Edit other video options

Once I create or upload media to Kaltura, what edit options are available?

Is there some self-paced Canvas training available?

Consider signing up for the Canvas Academy for self-paced Canvas training. A Canvas Academy participant can expect to learn how to use the core features of Canvas, have access to a Canvas expert, and pick up several useful tips and tricks along the way. Sign up for the Canvas Academy by contacting the OSU LPS team.

Is there some self-paced Canvas training available?

What do sections in my merged or crosslisted Canvas courses allow me to do?

Instructors with merged or crosslisted courses in Canvas have new features in Canvas. A few of the features allow the instructor to view which section of the course a student is enrolled in and assign differential due dates to individual sections.

Read the article Section functionality in combined and crosslisted Canvas courses on oregonstate.teamdynamix.com

What do sections in my merged or crosslisted Canvas courses allow me to do?

Top Hat: Is it possible to prevent students from responding to questions outside of class?

It is possible to determine if a student is physically located within the classroom for attendance purposes with Top Hat, but it is not possible to completely prevent students from responding to questions asked in class with Top Hat. However, Top Hat does have two features that will help to minimize students' ability to respond remotely.

Method 1: Secure Attendance

Top Hat offers a feature called Secure Attendance which enables a faculty member to determine who is physically located in the classroom when using the Attendance feature of Top Hat. Faculty have the option of using geolocation only or geolocation and proximity to determine student attendance. Secure Attendance does NOT prevent students from responding remotely to questions asked in class.

Method 2: Minimize Remote Responses to Questions

To minimize the ability of students to respond remotely to questions asked in the classroom, faculty can enable the option to prevent students from seeing question details on their mobile devices. To enable this feature:

From within Top Hat, click your name in the top right corner.
Select Course Settings
Select Advanced Options
Check the box next to the option "Students cannot view the details of a presented question, they can only see the response options (students will need to see the question projected on a screen)"
Click Save Changes

Top Hat: Is it possible to prevent students from responding to questions outside of class?

Is Turnitin compliant with FERPA?

Yes. Data is kept secure at all times and is only used for purposes of assisting the instructor in assessing the assignment. Students always maintain ownership of any work submitted to Turnitin.

Is Turnitin compliant with FERPA?

Top Hat: How can an instructor preview Top Hat questions as a student?

Instructors can use the preview question feature to confirm a question is formatted correctly. Please read details in the article: Educator: Previewing questions.

Top Hat: How can an instructor preview Top Hat questions as a student?

Why don't I see my course in Canvas?

On a student's Canvas Dashboard, by default, current term, published courses should display. On an instructor's Canvas Dashboard, by default, current or future term, published or unpublished courses should display.

Read the article Course Not Showing in Canvas on oregonstate.teamdynamix.com

Why don't I see my course in Canvas?

Can I contact students through Canvas based on their current grade in the course??

Yes, Canvas has built a Canvas Analytics tool that will allow an instructor to message students based on their current course grade. Be certain that you have entered zeros for any missing work and posted scores for any assignments that have been completed. This ensures that the current grade for the course is most accurate.

Read the article How do I send a message to all students based on specific course criteria in New Analytics?

Can I contact students through Canvas based on their current grade in the course??

What is Accessibility Check?

Accessibility Check (also called UDOIT) is a tool for faculty to quickly identify and fix common accessibility issues in their Canvas course content. This tool is not visible to students in Canvas. A few of the accessibility issues that the tool will detect include missing alternative text for images, poor color contrast, and missing descriptive link text.

Read the article Accessibility Check in Canvas on oregonstate.teamdynamix.com

What is Accessibility Check?

Can I add someone to my Canvas course?

Instructors can add an OSU individual to their Canvas course as a Canvas teaching assistant (TA), Grader, Designer, or Observer via the Add TA...* link on the course navigation menu. Instructors cannot add students to their Canvas courses. Learn how to use the Add TA... tool and the permissions of each role.

Can I add someone to my Canvas course?

Can I request a new feature or tool in Canvas?

Yes, you can submit a feature request in the Canvas Community. It’s a good idea to check the Canvas Community to see if any other users have requested the same or similar feature. You may also contact the Learn@OregonState team if you have questions about the process or would like to submit a request for a third-party integration or would like to know more about our evaluation process for integration requests.

Can I request a new feature or tool in Canvas?

What are Kaltura specifications, retention & transfer policies, and reporting procedures?

Click any of the following links for more information on any of these topics:

What are Kaltura specifications, retention & transfer policies, and reporting procedures?